KingdomMerch Conditions of Use
Last updated: December 12, 2024
Welcome to KingdomMerch
KingdomMerch provides website features and other products and services to you when you visit or shop at www.kingdommerch.co.uk (the "Website"). By using KingdomMerch services, you agree to these conditions. Please read them carefully.
Electronic Communications
When you use KingdomMerch services, or send emails, text messages, and other communications from your desktop or mobile device to us, you may be communicating with us electronically. You consent to receive communications from us electronically, such as emails, texts, mobile push notices, or notices and messages on this site or through the other KingdomMerch services, and you can retain copies of these communications for your records.
You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
2. Use of Website
You agree to use the Website only for lawful purposes and in a way that does not infringe the rights of others. You must not:
- Use the Website in any way that violates applicable laws
- Attempt to gain unauthorized access to our systems
- Transmit any harmful or malicious code
- Impersonate any person or entity
3. Account Registration
To make purchases, you must create an account. You are responsible for:
- Maintaining the confidentiality of your account credentials
- All activities that occur under your account
- Notifying us immediately of any unauthorized use
Product Descriptions and Pricing
Product Descriptions
KingdomMerch and its vendors attempt to be as accurate as possible. However, KingdomMerch does not warrant that product descriptions or other content of any KingdomMerch service is accurate, complete, reliable, current, or error-free. If a product offered by KingdomMerch itself is not as described, your sole remedy is to return it in unused condition.
Pricing
With respect to items sold by KingdomMerch, we cannot confirm the price of an item until you order. Despite our best efforts, a small number of the items in our catalog may be mispriced. If the correct price of an item sold by KingdomMerch is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation.
We generally do not charge your credit card until after your order has entered the shipping process or, for digital products, until we make the digital product available to you.
Note: Prices and availability are subject to change without notice. We reserve the right to limit quantities and to refuse service to anyone.
5. Orders and Payment
By placing an order, you agree to:
- Provide accurate and complete information
- Pay all charges at the prices in effect when incurred
- Pay applicable taxes and shipping fees
Payment is processed securely through Stripe. We do not store your payment card information.
6. Shipping and Delivery
We ship to addresses within the United Kingdom. Delivery times are estimates and not guaranteed. Risk of loss passes to you upon delivery to the carrier.
Returns, Refunds and Title
KingdomMerch does not take title to returned items until the item arrives at our fulfillment center. At our discretion, a refund may be issued without requiring a return. In this situation, KingdomMerch does not take title to the refunded item.
Return Policy
- Items must be returned within 30 days of delivery
- Items must be unused and in original condition with all packaging
- Refunds will be processed to the original payment method within 5-10 business days after we receive your return
- Original shipping charges are non-refundable
- You are responsible for return shipping costs unless the item is defective or we made an error
For more information about our returns and refunds, please see our Returns Center.
8. Vendor Terms
Vendors who sell on our platform agree to:
- Provide accurate product descriptions
- Fulfill orders promptly
- Maintain quality standards
- Comply with all applicable laws
Intellectual Property and License
Copyright and Database Rights
All content included in or made available through any KingdomMerch service, such as text, graphics, logos, button icons, images, audio clips, digital downloads, and data compilations, is the property of KingdomMerch or its content suppliers and protected by United Kingdom and international copyright laws.
Trademarks
KingdomMerch's trademarks and trade dress may not be used in connection with any product or service that is not KingdomMerch's, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits KingdomMerch.
License and Access
Subject to your compliance with these Conditions of Use and any Service Terms, and your payment of any applicable fees, KingdomMerch or its content providers grant you a limited, non-exclusive, non-transferable, non-sublicensable license to access and make personal and non-commercial use of the KingdomMerch services. This license does not include any resale or commercial use of any KingdomMerch service, or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of any KingdomMerch service or its contents; any downloading, copying, or other use of account information for the benefit of any third party; or any use of data mining, robots, or similar data gathering and extraction tools.
Disclaimer of Warranties and Limitation of Liability
THE KINGDOMMERCH SERVICES AND ALL INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) AND OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE KINGDOMMERCH SERVICES ARE PROVIDED BY KINGDOMMERCH ON AN "AS IS" AND "AS AVAILABLE" BASIS, UNLESS OTHERWISE SPECIFIED IN WRITING.
KINGDOMMERCH MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE KINGDOMMERCH SERVICES, OR THE INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE KINGDOMMERCH SERVICES, UNLESS OTHERWISE SPECIFIED IN WRITING.
YOU EXPRESSLY AGREE THAT YOUR USE OF THE KINGDOMMERCH SERVICES IS AT YOUR SOLE RISK.
TO THE FULL EXTENT PERMISSIBLE BY LAW, KINGDOMMERCH WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF ANY KINGDOMMERCH SERVICE, OR FROM ANY INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH ANY KINGDOMMERCH SERVICE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES, UNLESS OTHERWISE SPECIFIED IN WRITING.
11. Indemnification
You agree to indemnify and hold KingdomMerch harmless from any claims, damages, or expenses arising from your use of the Website or violation of these terms.
12. Governing Law
These terms are governed by the laws of the United Kingdom. Any disputes shall be resolved in the courts of England and Wales.
13. Changes to Terms
We reserve the right to modify these terms at any time. Continued use of the Website after changes constitutes acceptance of the new terms.
Disputes and Applicable Law
Any dispute or claim relating in any way to your use of any KingdomMerch service will be governed by the laws of England and Wales, without regard to its conflict of law provisions. You agree to the exclusive jurisdiction of the courts of England and Wales.
Site Policies, Modification, and Severability
Please review our other policies posted on this site. These policies also govern your use of KingdomMerch services. We reserve the right to make changes to our site, policies, Service Terms, and these Conditions of Use at any time.
If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.
How to Contact Us
For help with orders, delivery, returns, or other customer service matters, please contact us:
Email: info@kingdommerch.co.uk
Website: www.kingdommerch.co.uk
Address: KingdomMerch, United Kingdom
Additional Information
For additional information about KingdomMerch, including information about our business, please see our About page. Our business changes constantly, and our Conditions of Use will change also. We may email periodic reminders of our notices and conditions, but you should check our website frequently to see recent changes. Unless stated otherwise, our current Conditions of Use apply to all orders and use of KingdomMerch services.